FAQs

Is the tip included?

A 22% Administrative Fee is added to the total of the event invoice for the processing, administrative fees, insurance, and other operational expenses. Administrative fees cover overhead, time & labor used while planning your event, washing, restocking, etc. This fee is not a gratuity. Gratuity is optional and is appreciated by our staff.

By |2023-08-31T22:26:20+00:00August 31st, 2023|1 Comment

What is your refund/cancellation policy?

If you need to cancel your reservation and give The Copper Key thirty (30) calendar days written notice of cancellation before the event date, we will agree to cancel this Catering Contract at no charge. If you do not give The Copper Key more than thirty (30) calendar days we will charge 10% of your

By |2023-08-31T22:24:47+00:00August 31st, 2023|0 Comments

What is your payment policy?

The Copper Key accepts the following forms of payment: company checks, ACH transfers, wire transfers, cash, and major credit cards. There is a 3% additional merchant fee for all major credit cards. Depending on the scope of the event, you may be required to pay a 50% deposit. All remaining balances are due in full

By |2023-08-31T22:22:58+00:00August 31st, 2023|0 Comments

Do you offer tastings?

For tastings please fill out the Event Contact Form. In the "Tell us about your event" section mention your interest in a tasting and we will touch on those details in our response.

By |2023-09-21T18:16:33+00:00August 31st, 2023|2 Comments

Do you travel?

We try to stay near our home in Los Angeles County and Orange County. For some of our corporate clients, we have traveled to help with large scale events

By |2023-08-31T10:54:01+00:00August 31st, 2023|0 Comments

Can I provide my own beverages?

You absolutely can! If it is helpful, we offer full bar services and are available to support your beverage needs to streamline the process. Beyond staffing bartenders for your event, we can also help provide all cocktail mixers, garnishes, beverage rentals, ice and more! Please see our Bar Services page for more information.

By |2023-08-31T10:50:40+00:00August 31st, 2023|2 Comments

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This Sliding Bar can be switched on or off in theme options, and can take any widget you throw at it or even fill it with your custom HTML Code. Its perfect for grabbing the attention of your viewers. Choose between 1, 2, 3 or 4 columns, set the background color, widget divider color, activate transparency, a top border or fully disable it on desktop and mobile.

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